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+393515707057

Mon - Fri: 9am - 7pm

๐Ÿ‡ฎ๐Ÿ‡น ๐Ÿ‡น๐Ÿ‡ท ๐Ÿ‡ช๐Ÿ‡ธ ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿ‡ณ๐Ÿ‡ฑ ๐Ÿ‡ซ๐Ÿ‡ท ๐Ÿ‡ฉ๐Ÿ‡ช

+393515707057

Mon - Fri: 9am - 7pm

1. INTRODUCTION

DTE Digital Things Europe ltd, following only DTE, recognizes the importance of protecting the privacy and rights of Users who use their site and its services. Internet is potentially a very powerful tool for the circulation of personal data; DTE is seriously committed to respecting the regulations regarding the protection of personal data and security in order to guarantee the safe, controlled and protected browsing of users.

This privacy statement may be changed in the future to ensure continued compliance with all applicable regulations and regulations in the event of modification or update.

Users are advised to carefully read the rules applied by the company to collect and process personal data and continue to provide a satisfactory service.

2. WHO IS THE OWNER OF YOUR PERSONAL DATA?

When this Privacy Policy mentions “we”, “us”, “our”, “the Site”, “the Company”, refers to DTE an Irish company, with registered office at Pavilion House, 31/32 Fitzwilliam Square, Dublin.

This Privacy Policy, which complies with the rules on the protection of personal data, describes the methods applied by the company to collect and process the personal data of:

Users who consult and use the website.

Users who use the service.

DTE Digital Things Europe ltd can share user data with Zi Jo Trading SL, with operational headquarters in Avenida Startour, 1, 35100, San Bartolome de Tirajana, Las Palmas de Gran Canaria, NIF ES-B76238567, for advertising purposes and / or management of websites and social accounts.

In accordance with the applicable legislation, the user is informed that personal data is stored and processed by DTE in the manner and for the purposes listed below, in accordance with the methods and purposes permitted by LPD and LSA. and based on the General Regulation (EU) 2016/679, of 27 April 2016, on data protection (GDPR).

3. WHAT CATEGORIES OF PERSONAL DATA DO WE COLLECT?

We cannot help users book perfect service without information, which is why we need some basic data when users use our services. Here are the categories of personal data that we process:

3.1. Personal data provided by users

3.1.1. Personal data and product preferences that users share with us when they request assistance or a service by registering with an account, signing up for newsletters, requesting customer support and those users who provide us with information when they use other services on our website or data included in user comments, reviews or messages sent via e-mail, telephone or live chat. These data may include the name, surname, e-mail address, telephone number, encrypted password, billing information and clinical and photographic information for the selection and purchase of the service and for the additional purposes provided in this section 4 of the Privacy Policy.

3.1.2. Sensitive data (for example, information relating to your health or disclosure of religious or sexual guidelines) that the User could voluntarily provide us during a reservation, by telephone to our customer support team, via live chat or any means, when you make a reservation or other time. We will use sensitive data only if and for the period strictly necessary to satisfy the User’s request.

3.2. Personal data of third parties provided by the User

3.2.1. If the User intends to send the personal data of third parties, for example when booking on their own or uploading photographic documents, he should only provide us with third-party data only with their consent and after they have had access to this Privacy Policy.

3.3. Other personal data provided by users

3.3.1. Payment details. We do not store any payment information, this type of information is only sent to trusted third party companies. Please see this Statement in section 4 for further details.

3.4. Personal data collected automatically

3.4.1. Information on visits and on the use of our website, through computer systems and software procedures used for the functioning of the website during their normal operation following the use of Internet communication protocols. This category of data includes IP addresses or domain names of the users’computers connecting to the website, the URIs (Uniform Resource Identifiers) of the requested resources, the time of the request, the method used to send the request to the server, the size of the file received in response, the numeric code indicating the status of the response provided by the server (successful, error, etc.) type and version of the browser, language of the browser, operating system, geo-location, reference source, duration of visit, page views and navigation of the website, as well as information on the timing, frequency and model of use of the website and other parameters relating to the operating systems and IT environments of users. These data are used only to obtain anonymous statistical information on the use of the site and to check its correct functioning. The data could be used to establish liability in the event of potential computer crimes that damage the website.

3.4.2. Connection via other platforms. If the User connects, connects or accesses his account with a third-party service (for example, Facebook, Google, Istagram), the third-party service can send us information such as registration and profile information (eg . Username, user ID associated with your social media account, photo, e-mail) and any other information for which the User has consented to sharing with third parties to the social network or other platforms. The data we receive depends on the user’s privacy settings on social networks. Eventually, it is necessary to review and, if necessary, change the privacy settings on third-party websites and services before connecting or linking them to our website.

3.4.3. To the extent permitted by applicable law in which we receive additional information about Users, such as information on fraud detection and alerts from service providers and / or third-party partners for our fraud prevention activities.

3.5. Personal data collected by third parties

3.5.1. Some data is collected directly or indirectly from third parties. Here is an example of third parties with whom we share information: Google Analytics – collects information on how visitors use our website. Google Adwords – collects information on how visitors use our website

4. WHY WE COLLECT PERSONAL DATA FROM USERS?

Users’ personal data will be processed by hand or by electronic means which are such as to guarantee, in relation to the purposes for which such data are communicated and collected, data security and confidentiality, as well as to prevent unauthorized access to such data , for the time strictly necessary to achieve the purposes of its collection.

The data will be processed at the legal and operational headquarters of DTE and at the DTE server farm and at the offices of the parties to whom such data may be communicated.

In general, we use users’ personal data to provide users with the services requested, process payments, provide services to customers, send marketing and promotional communications, notify important changes to the booking or to our website and to provide our content and ads that we believe may be of interest to you. In particular:

โ€ข for the collection, storage and processing of data in order to establish and manage, in operational and administrative terms, the contractual relationship connected to the provision of the requested service;

โ€ข to send communications via e-mail, telephone or SMS on the contractual relationship, including communications relating to the proper performance of the same;

โ€ข to comply with legal or regulatory obligations and requests;

โ€ข for the collection, storage and processing of data to carry out anonymous and / or aggregate statistical analyzes;

โ€ข to send via e-mail, telephone, mail, SMS or MMS, except where denied by the User, DTE advertising material on products or services similar or related to the services or products offered and purchased on the website;

โ€ข only with the explicit consent of the user, to send via e-mail, telephone, mail, SMS or MMS the best offers of services or products provided by DTE or its business partners;

โ€ข to protect our website and our system and to prevent and detect fraud, security incidents and other crimes;

โ€ข to verify compliance with our terms and conditions and for the establishment, operation or defense of legal claims.

If the User refuses to provide his personal data, he may not obtain the services requested in relation to the purposes referred to in points A) and B) of Section 4; furthermore, DTE could be prevented from providing the service correctly and to comply with the contractual obligations set out in the terms and conditions.

The User’s refusal to provide his data or to give his consent to the purpose referred to in letter F) indicates that DTE will not be able to send his offers as per letter F) of section 4 to the User.

5. ON WHAT LEGAL BASES DO WE TREAT THE PERSONAL DATA OF THE USER?

We will process the User’s personal data where necessary on the following legal bases:

5.1. to fulfill a contract, or take measures related to a contract, also in order to provide our offer, process the payment and respond to requests and reservations made by the user;

5.2. respect the law and establish, exercise or defend our legal rights;

5.3. to pursue our legitimate interest:

5.3.1. improve our websites, their features and products;

5.3.2. marketing;

5.3.3. improve our service and our offers;

5.3.4. guarantee the safety of the website;

5.4. Where User consent is provided.

6. WHO ACCEPTS YOUR PERSONAL DATA?

DTE will ensure that all personal data supplied will not be disclosed and processed in a way that guarantees security and confidentiality, and prevents unauthorized access to the data. All personal data and information, or part of it, provided by Users and saved by DTE, can be communicated, for the purposes indicated above, to the following categories of subjects:

6.1. Employees and / or collaborators of the company who provide assistance and advice in matters of administration, products, legal affairs, assistance for the user, IT systems and those responsible for maintaining the corporate network and hardware / software equipment; and companies of the same group as us.

6.2. The Clinics and all the other parts to which the communication of the data is necessary for the execution of the contract.

6.3. The parties whose right of access to the data is recognized by law or by orders issued by the competent authorities

6.4. The parties delegated and / or appointed by the data processing managers to carry out activities related to the provision of the service.

For example, we share part of the data with the following third-party partners for the purposes described in section 4 of this privacy statement and in accordance with the data protection law: Google Analytics for the use of the website; Google AdWords for the use of the website; Amazon AWS for general data storage; Mailchimp for newsletters; Stripe and Klarna Sofort for payments.

7. HOW LONG WE KEEP YOUR DATA?

We will store your personal information in relation to the services we provide to you. In addition to the above, if you are subscribed to our newsletter, we will keep your e-mail address for this purpose until you ask to be deleted.

Your personal data will generally be kept for a maximum of 5 years. However, we may keep your personal information for more than 5 years if we need it to fulfill our contractual obligations to you, the law requires us to keep them for a longer period or you have not withdrawn your consent.

8. TRANSFER OF PERSONAL DATA OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)

Some third parties to whom we may transfer your personal information may be located outside the EEA. In the event of a transfer, we will try to ensure that appropriate safeguards are in place to protect your data which could include the inclusion in a data transfer agreement with such third parties to ensure adequate protection of your information.

9. WHAT ARE YOUR DATA RIGHTS?

According to the General Regulation (EU) 2016/679, of 27 April 2016, on data protection (GDPR), the following rights are recognized in relation to the processing of personal data:

9.1. Right of access. Users have the right to know the personal data we have collected about users and, in this case, to obtain a copy of such data and information on processing.

9.2. Right of rectification. Users have the right to update, correct errors, modify data that may be inaccurate or incomplete.

9.3. Right to cancel. Users have the right to cancel or limit the processing of data or part of the data we have collected about users in the event that the processing is illegal or that the purpose for processing or collecting it has disappeared.

9.4. Right to object. Users have the right to object to the processing of user data in the event that the purpose of the processing is direct or that the processing should be interrupted for reasons related to the personal situation of the Users, unless we are able to prove valid legitimate reasons to continue processing them or that processing is necessary for the exercise or defense of the legal claims.

9.5. Right to data portability. Users have the right to receive a copy of the personal data provided by users in a structured and commonly used format.

9.6. Right of withdrawal. Users have the right to withdraw any consent you have provided in connection with our processing of users’ personal data, although we may have other legal reasons for processing user data for other purposes.

To exercise your rights, send an email to privacy@digitalthingseurope.com or send the request by post to the following address: DTE Digital Things Europe ltd Pavilion House, 31/32 Fitzwilliam Square, D02F403 Dublin, Ireland. In your request, you must clearly state: your personal identity, indicating your full name and the email address you used to purchase or create an account the right or the rights you are exercising.

The exercise of these rights is free, unless you make unjustified or excessive claims. In this case, we will have the right to charge a reasonable fee based on administrative costs.

10. OUR DETAILS

This website is owned and operated by DTE Digital Things Europe ltd

You can contact us:

10.1. by mail, to DTE Digital Things Europe ltd Pavilion House, 31/32 Fitzwilliam Square, D02F403 Dublin, Ireland

10.2. by email using info@digitalthingseurope.com

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